Sales and marketing — can’t they just get along?

Getting more sales on social media.

Sales and social media can feel like a happily married couple or angry distant relatives, especially when you have a separate team for each. Your CFO wants better conversion numbers, while you’re marketing team is constantly trying to push out the latest viral TikTok dance. Like all things in life, you just need to find the right balance. Not seeing the sales come through on social media? Here are a few things to look into.

Understand your target demographic. Sales all start by having the connection between your product/service and the consumer. If nobody seems interested, perhaps you’re not connected with the right demographic. Do some research to find out who really needs or uses what you’re selling. Next, find where they are paying their attention. Each social platform has its own nuances and audience.

Truly know the industry or (at the very least) the product/service. Depending on your business, you may specialize in a certain field or perhaps sell a variety of items as more of a general store. Regardless, if you’re going to try selling a product or a service, you better understand everything there is to know about it. Don’t try to fool the audience… that’s the fast track to losing their trust.

Always provide value. Your audience follows you for a reason. Before they will ever pay you financially, you need them to have interest and pay you with attention.

Don’t sell. Yes, you read that correctly. Stop trying to sell your audience with every single post. We understand that sales are the life of businesses, but the truth is that people get tired of being sold with every post. Mixing in minimal sales-driven posts with valuable content can have a much higher impact.

K.I.S.S. No, we’re not telling you to make out with your audience. K.I.S.S. stands for “keep it simple and straightforward” or “keep it simple, stupid.” Businesses often fail to keep things simple when it comes to most things. When you actually do go to make a sale, the process of a sale should have ZERO friction. This means everything from the messaging on social media, to your links and ESPECIALLY the website. Most people will give up at even the slightest issue or inconvenience.

Paid ads. Targetting has gotten incredibly specific with tools like Google and Facebook Ads… and each platform has the ability. Spending the money to get laser-focused on reaching a specific demographic can have a much higher conversion than organic posts.

Sales and marketing often feel impossible to balance, but this is where we thrive. Our team specializes in making sure that you’re getting the most out of your social media marketing to reach your goals. Does this all feel a little overwhelming? We can help! Set up a short discovery call, and let’s see if we’re a good fit for your social media management!

We look forward to hearing from you!

The simple answer… The best social platform for your business is wherever your target audience is spending their time and attention.⁠⁠
It’s good to have a presence across multiple channels, but if you’re looking for a place to start, knowing how and where your target demographic spends their time consuming content is crucial.⁠⁠
Each platform has its own set of nuances. Learning and understanding them can be tricky. We’re always here to help.

Connect and check out the new content on our channels!
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Have you set up your social media strategy for the holidays and into 2022?

Every business is different. Yours deserves a comprehensive strategy aimed at achieving your specific goals. We can help!

With your goals in mind, our team can help custom-design the perfect plan for your business to improve its social media marketing strategy. Is it right for you? Let’s find out!

Set up a no-obligation (seriously) discovery call to find out if we are a good fit!

 Brand Family Content Spotlight

We love our brand family! Each week, we are spotlighting content from a few of our amazing clients.

Here are our favorites pieces of spotlight content this week from Advent CoworkingBlue Tide CreativeHeather Hanson (Embrace the Space Between), and Queen City Food Truck Events.

What Happens on the Internet Every Minute (2021 Version) [Infographic]

“If you’re like most people, you’re spending more time in social apps as you look to stay connected, you’re spending more money via eCommerce, stemming from store closures and restrictions, and you’re logging in to work from home, leading to new habitual behaviors.”

(via Social Media Today)


Launching Reels on Facebook in the US

“Today we’re launching Reels on Facebook for iOS and Android in the US. We’re bringing short form, entertaining video experiences and tools that have inspired creators on Instagram to more creators and audiences on the Facebook app. “

(via Facebook)

Have a wonderful week!
– Wade Foley & The Social Grit Team